Politique d'expédition
Shop with Anaïs Shipping Policy
Shipment processing time
- All orders are processed within 5 to 10 business days.
*We are always working hard to process your orders as quickly as possible. However, during promotions, sales and holidays, the processing time may take longer. Feel free to email us and we will answer you as quickly as possible. We invite you to read our FAQ page for some basic informations.
- We provide tracked and untracked shipping options.
*To avoid lost mails and ensure your orders safety, we highly recommend to choose the tracked options for your happy orders.
Local (Switzerland) shipping rates and delivery estimates
|
Shipment method |
Estimated delivery time |
|
|
Standard local rate (within Switzerland) Weight from 0 to 100 gr |
2 to 5 business days |
SFR 4.00 |
|
Standard local rate (within Switzerland) Weight from 101 to 250 gr |
2 to 5 business days |
SFR 9.00 |
International Shipping Policy
We provide shipping through all over the world. The estimated delivery time may vary depending on the destination country.
For US and Canada shipments, a telephone number is required by the Swiss postal service. Otherwise the shipment will not be completed.
Europe / UK shipping rates bases on weight and delivery estimates
|
Shipment method |
Estimated delivery time |
Shipment cost |
||
| Priority Shipping |
7 to 10 business days |
SFR 4.80 |
||
|
Priority Shipping |
7 to 10 business days |
SFR 7.00 |
||
|
Priority Shipping |
7 to 10 business days |
SFR 9.00 |
||
| Tracked Mail | 7 to 10 business days | SFR 10.00 |
International shipping rates based on weight and delivery estimates
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Priority Shipping |
10 to 14 business days |
SFR.4.80 |
|
Priority Shipping |
10 to 14 business days |
SFR 10.00 |
| Priority Shipping |
10 to 14 business days |
SFR 13.00 |
| Tracked Mail | 10 to 14 business days | SFR 10.00 |
| Tracked Mail | 10 to 14 business days | SFR 14.00 |
| Tracked Mail | 10 to 14 business days | SFR 16 |
Packaging
Our mails are packed depending on the weight and thickness of your order. We use various sizes such as C6, C5 or bubble envelopes to pack your happy orders.
Customs, duties, and taxes
Shop with Anaïs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (extra tariffs, taxes, etc.).
Damages
Shop with Anaïs is not liable for any products damaged or lost during shipping. We take pride in our quality control and packaging standards and if you received your order damaged, please directly contact the shipment carrier ASAP. Once the package is out of our hands, we can only trust the carrier to deliver it to you safe and sound.