FAQ

How long is the processing time for my orders?

  • Orders will be shipped within 5 to 10 business days but can take longer in case of promotions and holidays.

Is tracking provided for my orders?

  • Tracking is not provided for standard shipping. There is an option to purchase tracking at checkout. Please feel free to email us for a quote. If you purchase tracking, the number is available on your order status page.

Is it possible to modify or cancel an already completed order?

  • Packaging and packing slips are made as orders come in so we are unable to cancel orders. If an inputted address is incorrect, please email us as soon as possible with your order number. We can not guarantee that we will be able to fix the address in time so always double check before checking out.